Frequently Asked Questions

Everything you need to know about gear, shipping, and performance.

What is the average shipping time for sports equipment?

Standard shipping typically takes 3-5 business days. For oversized items like treadmills or heavy weight sets, delivery may take 7-10 business days depending on your location.

Do you offer a warranty on professional-grade gear?

Yes, all our professional equipment comes with a minimum 12-month manufacturer warranty covering defects in materials and workmanship.

Can I return a product if it doesn't fit correctly?

Absolutely. We offer a 30-day return policy for all apparel and footwear, provided the items are unworn, have original tags attached, and are in their original packaging.

How do I track my AJ Sports order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.

Are your products authentic and brand-certified?

AJ Sports is an authorized retailer for all brands we carry. Every product is 100% authentic and sourced directly from the manufacturers.

Do you offer bulk discounts for local sports teams?

Yes, we provide special pricing for schools, clubs, and local teams. Please contact our sales department via the 'Team Orders' page for a custom quote.